FAQ – Tianjun Machinery | Railway Wheel & Axle Manufacturer

Frequently Asked Questions

1. What products does Tianjun Machinery manufacture?

We specialize in railway wheels, axles, wheelsets, tyres, bogies, steel rails, wagon parts, and railway fasteners.

Our products are widely used in locomotives, passenger trains, metros, freight wagons, and industrial rail systems.

13. Can I visit your factory in China?

Absolutely! We welcome all international customers to visit our Ma’anshan factory.
We can also provide a virtual factory tour via video conference for those who cannot travel.

📍 Location: Ma’anshan, Anhui Province, near Nanjing & Shanghai

2. Which international standards do your products comply with?

All our products are produced in strict accordance with EN, AAR, UIC, IRS, and GOST standards.

Each wheel and axle is 100% tested to meet ISO9001-certified quality management requirements.

9. How can I get a quotation or technical support?

Please send us your inquiry with:

• Product type or drawing number

• Quantity & destination port

• Technical requirements or standard references

📧 inquiry@tj-wheel.com – For product inquiries and cooperation
📧 info@tj-wheel.com – For general questions

Our engineers and sales team will reply within 24 hours.

3. Do you provide OEM or customized products?

Yes. We offer OEM/ODM customization based on your technical drawings or operating requirements.

Our R&D center, in cooperation with Anhui University of Technology, can design special wheels and axles for metro, mining, and high-speed rail applications.

6.How do you pack and ship railway wheels and axles?

Products are packed in export-grade wooden cases or steel pallets with anti-corrosion treatment.
We arrange sea freight (FOB, CIF, DAP) and assist with all customs documentation.

📦 Every shipment includes packing list, material certificate, and test report.

4. What’s your production capacity and lead time?

• Annual Capacity: 100,000+ wheels and 20,000+ axles

• Lead Time: 30–45 days for standard orders; customized products may take longer depending on specifications.

• Sample Production: Available for testing and approval before bulk order.

5. What kind of testing equipment do you have?

We own advanced testing facilities, including:

• Ultrasonic & Magnetic Particle Testers

• Spectrometer & Metallographic Analyzer

• Hardness & Impact Test Machines

• Universal Tensile Testing Equipment

These ensure each product meets mechanical, chemical, and dimensional requirements before shipment.

7. Which countries are your main export markets?

Tianjun products are exported to over 50 countries, including the United States, Germany, Turkey, India, South Africa, Mexico, and the UK.

We serve railway operators, OEM manufacturers, maintenance depots, and distributors worldwide.

8. What payment terms do you accept?

We accept:

• T/T (30% deposit, 70% before shipment)

• L/C at sight for large contracts

• Flexible terms for long-term partners

10. What makes Tianjun different from other suppliers?

• 20 years of experience in railway wheel & axle manufacturing

• Certified by ISO, EN, AAR, and UIC

• In-house forging, machining, heat treatment, and testing

• Strong R&D partnerships with top institutes

• Exported to 50+ countries with proven quality record

🔑 We deliver long-term reliability, not just fair prices.

11. Do you provide after-sales service and technical support?

Yes. We offer OEM/ODM customization based on your technical drawings or operating requirements.

Our R&D center, in cooperation with Anhui University of Technology, can design special wheels and axles for metro, mining, and high-speed rail applications.

12. Can you provide references or previous project cases?

Yes. We have supplied products for metro systems, freight wagon manufacturers, and rail authorities across Europe, Asia, and Africa.
References can be shared upon request under NDA.

14. How can I become your agent or distributor?

We are open to cooperation with regional agents or distributors in Europe, South America, and Africa.
Please contact inquiry@tj-wheel.com with your company profile and business scope.

💡 Grow with Tianjun – reliable railway component supplier from China.

Get in Touch with Tianjun Machinery

Didn’t find what you’re looking for? Contact our sales team at inquiry@tj-wheel.com or fill up the form and submit Now.